General information

INSURANCE Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the conference and book your travel you take out an insurance policy of your choice. The policy should include loss of fees/deposit through cancellation of your participation in the conference, or through cancellation of the conference, loss of international/domestic air fares through cancellation for any reason, loss of tour monies through cancellation for any reason including airline or related services strikes within Australia, failure to utilise tours or pre booked arrangements due to airline delay, Force Majeure or any other reason, medical expenses (including sickness and accident cover), loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. The conference managers cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.
AIRPORT AND TRANSPORT Brisbane’s International and Domestic Airports have recently been recognised as the world’s most efficient and customer-focused privatised airports by the International Air Transport Association (IATA). It is located approximately 20 minutes drive (13 km) from Brisbane’s CBD. Whether you are an international or interstate visitor, there is a large range of accessible, reliable and cheap transportation options, including shuttle buses, Airtrain, taxis, car rental and hotel transfers to and from the CBD. Handy parking is also situated at both the International and Domestic Terminals with various parking options to suit your travel plans. Here are some options you will find useful when travelling to and from the airport:

Shuttle Buses
Shuttle buses are a convenient, fast and comfortable way of travelling to and from the Airport. Services from Brisbane City operate daily every 30 minutes from 5.00am to 9.00pm from Roma Street Transit Centre and door to door of all CBD hotels. If leaving from Brisbane Airport, buses depart every 30 minutes from 5.30am to 11.00pm. All bus services meet flight departure and arrival times so you’ll always be on time. If you miss one, wait just half an hour for the next service. For prices or to book visit https://www.con-x-ion.com/ or call Con-x-ion on 1300 266 946.

Airtrain
For single travellers on the go, the Airtrain, operating 5.00am to 9.00pm 7 days a week, is the most time efficient option. If you’re in a hurry and require a direct line from the Airport to the City, jump aboard for a quick 22 minute train trip! Stations are conveniently located near most CBD accommodation and attractions. For on-line bookings visit www.airtrain.com.au.

Taxis
For service with that personal touch, wait for one of Brisbane’s friendly and reliable taxi drivers to transfer you to your hotel. At Brisbane Airport’s Domestic Terminal, taxi ranks are located at both the Qantas and Virgin Blue ends of the terminal. At the International Terminal taxi ranks are available on Arrivals Level 2.

All Brisbane taxis have standard taxi meters so you won’t have to worry about being stung by overpriced fares. Keep in mind that a fare to Brisbane CBD is approximately $35-$40 plus a $3 fee for departing taxis. Go to www.brisbaneairport.com.au for more information about Airport travel. Looking for a number? Black and White Cabs: 131 008, Yellow Cab: 131 924

Hotel transfers
Most Brisbane hotels provide coach transfers to and from the airport. Just ask the hotel representative when making your reservation. All you need is your flight itinerary; it’s that easy! Important note: International and interstate visitors should allow approximately 20-30 minutes for processing through customs. In peak periods waiting times may increase slightly.

CAR HIRE/ PARKING All major car hire companies, including Avis, Budget, Europcar, Hertz and Thrifty, operate in Australia and vehicles may be hired at Brisbane Airport. Parking is also available at the Brisbane Convention & Exhibition Centre.
BANKING/CURRENCY Decimal currency is used in Australia with the dollar as the basic unit (100 cents = $1) notes come in $100, $50, $20, $10, and $5.  Coins come in 5c, 10c, 20c, 50c, $1 and $2 denominations. Currency exchange facilities are available in most banks, hotels and airports and operate normal business hours.  Credit cards are accepted at most restaurants and shops, the most widely used being Mastercard, Visa, American Express and Diners Club.
BUSINESS HOURS Banks generally open from 9.30am to 4.00pm, Monday to Friday. General office hours are 9.00am to 5.00pm, Monday to Friday. Post offices operate these hours; however stamps are often available from hotels.
ELECTRICITY Electrical current is 240/250V, AC 50Hz.  The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor. If your appliances are 110V, check if there is a 110/240V switch.  If not, you will need a voltage converter.  Universal outlets for 240V or 110V shavers are usually found in leading hotels.
GOODS & SERVICES TAX (GST) / TOURIST REFUND SCHEME (TRS) Since 1 July 2000, Australia adopted a taxation system incorporating the Goods & Services Tax (GST). All prices quoted in this brochure are inclusive of GST, unless otherwise specified. As part of this new taxation system, the Australian Government introduced the Tourist Refund Scheme (TRS). The scheme is administered by the Australian Customs Department and took effect on 1 July 2000. The TRS enables travellers departing Australia to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia. The refund applies to goods over the value of A$300 when items are purchased in the same shop within 30 days of your departure from Australia.  Should an item be too large to take onto the aircraft as hand luggage you will need to visit the TRS clearing office at the international airport with the item and receipt.  The receipt will be stamped TRS sited and at that point you can check the large item in with your luggage.  Once you have cleared customs you can collect your refund from the TRS desk by showing your receipt or items purchased.  It does not apply to services or goods consumed or partly consumed in Australia, however the goods can be used before departing Australia.
LANGUAGE The official language for the conference is English.
VISA INFORMATION All visitors to Australia must have a valid visa to travel to and enter Australia. Welcome letters can be requested from abfconference@arinex.com.au following the completion of your Conference registration. For VISA information please click here to download an information factsheet from the Australian Immigration Office.
PLANNING YOUR TRAVEL Because of time change and jet lag the conference managers suggest you consider arriving in Australia a couple of days prior to the conference. This will enable you to relax and familiarise yourself with your hotel and its surrounds before the start of the conference.
QUARANTINE Australia is free from many plant and animal diseases prevalent in other countries.  Very strict quarantine rules apply to the import of animals and plants, which cannot be brought into the country without prior application.  Animal and plant products are also restricted. For more information see the ‘Information for International Travellers’ on the Australian Quarantine and Inspection Service (AQIS) website, which you can access by visiting http://www.affa.gov.au/.
SHOPPING HOURS Brisbane Shops are typically open from 9am to 5.30pm during the week with late night shopping in the CBD on Friday nights. On Saturday, most shops open from 9am to 4pm. Weekend trading hours are usually from 10am to 6pm.
TIME Brisbane is 10 hours ahead of Greenwich Mean Time.
TIPPING Tipping is not as widespread or regulated in Australia as it is in other parts of the world.  Tipping is your prerogative, a reward for service.  It is customary to tip hotel porters and a gratuity of about 10 % is usual in restaurants if good service is received.  Tips for taxis are regarded as optional..
VACCINATIONS A current valid international certificate of inoculation against yellow fever is required if passengers come from, or travel through, infected areas. Check this carefully with your airline or travel agent.